Remote hands
Visual checks, cable tracing, indicator readings and approved physical tasks directed by your remote technical team.
Data Centre Services
A physical presence for your critical infrastructure.
When your infrastructure team cannot be at the rack, we help coordinate on-site technical resources. Clear instructions, controlled access and documented work are part of the plan.
Discuss this serviceORIGIN / CAPABILITY 02
Data Centre Services
What we can support
Practical capability. Specific to your task.
Rack & stack
Equipment mounting, positioning, labelling and physical installation according to an agreed rack plan.
Hardware swaps
Server and component replacement, with equipment identification and agreed pre- and post-change checks.
Connectivity assistance
Copper and fibre patching, port verification and cable organisation against your approved connection schedule.
On-site troubleshooting
Physical investigation and equipment checks to support your technical team’s diagnosis and next actions.
Decommissioning
Approved disconnection, removal, asset recording and collection coordination. Certified data destruction is not implied.
Where this fits
Built for the moments you need local expertise.
01A hardware change needs hands at the rack.
02Your remote team needs eyes on equipment.
03A refresh requires coordinated installation and removal.
A well-prepared visit
Start with the right information.
These details help us assess your request and coordinate the work.
- Facility address, access approval and site induction requirements
- Rack elevations, equipment IDs and connection schedules
- Approved change window, runbook and rollback instructions
- Remote technical contact and required photographic evidence
The intended outcome
Physical work completed to the approved scope, with asset details, connection information and completion notes where required.
Good to know
A few practical details.
Do you own or operate data centres?
No. We coordinate field services at client or third-party facilities, subject to access approval and the requirements of each assignment.
Can you make changes to live infrastructure?
Only work within the agreed scope is undertaken. Change approvals, maintenance windows, remote supervision and rollback requirements must be confirmed before attendance.
Does decommissioning include data destruction?
Not by default. Secure handling, transport and any specialist destruction or recycling requirements must be scoped separately. Do not assume a destruction certificate is included.
Connected capabilities
Support around the wider task.
A good place to start
Have a task in mind? Start with the details.
Tell us the location, the task and when you need support. We’ll take it from there.